Our Customer Commitment

At Small Print, we’re committed to making sure our customers receive friendly, genuine, personal and local service. We pride ourselves as a cornerstone of the community, and strive to perform a service for the local area that residents can be proud of. 

As a provider to local businesses, organisations and individuals, we know how important every job is – no matter the size. That’s why we called ourselves Small Print – because we recognised that exceptional quality, affordable print shouldn’t be exclusive to large, long run orders.

We’ll go the extra mile to make sure you’re happy with your order – and if, for whatever reason, you’re not satisfied, we’ll seek to correct the issue as quickly and easily as possible.

Here’s our commitment to our customers:

Quality
We look to make sure every job that goes out of our door is the best quality that we’re able to deliver. That means we inspect every job for consistency and quality. We use high quality materials to produce a high quality job.

Service
We strive to provide a personal service to all of our customers, no matter the size of the job. We’ll do our best to help you achieve your business, organisational or personal goals – listening to your requirements and suggesting appropriate solutions for your needs.

Satisfaction
We want 100% of our customers to be satisfied with their work. We’ll always go the extra effort to meet your requirements – and if we don’t, let us know and we will do whatever it takes to reach a resolution. You can always raise questions, queries or concerns by coming to see us at the shop, by phone or email.

Ready to place an order? Get in touch.